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Shipping Policy
All updates, questions, and order‑related communication will be handled through the contact method you provide on the order form. This keeps everything clear, direct, and easy for both sides.
Incorrect or Delayed Deliveries
Ribbon & Rhinestones is not responsible for delays caused by the postal service, weather conditions, or incorrect addresses entered at checkout. Please double‑check your information before submitting your order.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact us within 48 hours so we can review the issue and determine the best next step.
All Sales Final
Because each item is handmade, all sales are final and non‑refundable.
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